If you are our customer, newsletter subscriber or website visitor, you entrust us with your personal data. We are responsible for its protection and security. Please read about the protection of personal data, the principles and the rights you have in connection with the GDPR (General Data Protection Regulation).

Who is the controller?

Nord Food s.r.o.
Chomutovská 2230/18, 434 01 Most

Company ID: 03896323
VAT ID: CZ03896323

and we operate the website https://svatbynahrade.cz/. We process your personal data as a controller, i.e. we determine how the personal data will be processed, for what purpose and for how long, and we select any other processors who will help us with the processing.

 

Contact details

If you wish to contact us during the processing, you can reach us by e-mail at: [email protected]

Scope of personal data and purposes of processing

We process the personal data you entrust to us yourself, for the following reasons (to fulfil the following purposes):

• provision of services, performance of a contract
  Your personal data in the scope of: e-mail, first name, surname and telephone number, which we need to perform the contract (e.g. sending access details, online communication, delivery of goods, etc.).

• accounting
  If you are our customer, we need your personal data (billing details) to comply with our legal obligation to issue and keep records of tax documents.

• marketing – sending newsletters
  We use your personal data (e-mail and name), gender, what you click on in our e-mails and when you open them most often for the purpose of direct marketing – sending commercial communications.
  If you are our customer, we do so on the basis of our legitimate interest, as we reasonably assume that you are interested in our news, for a period of 10 years from your last order.
  If you are not our customer, we send you newsletters only on the basis of your consent, for a period of 5 years from when it was given. In both cases, you can withdraw this consent by using the unsubscribe link in every e-mail we send.

• advanced marketing based on consent
  Only on the basis of your consent may we also send you inspiring offers from third parties or use your e-mail address, e.g. for remarketing and ad targeting on Facebook, for a period of 5 years from when the consent was given. You can of course withdraw your consent at any time using our contact details.

• photo documentation and video recordings
  of live events, references, interviews, quotes or photos taken together with us. If you do not wish to appear in such recordings, please let us know using our contact details.

We retain your personal data for the duration of the statutory limitation periods, unless the law requires a longer retention period or we have stated otherwise in specific cases.

 

IP address, cookies and other online identifiers

When you browse our website, we record your IP address, how long you stay on a page and which page you came from. We consider the use of cookies to measure website traffic and to customise the display of the website to be our legitimate interest as a controller, as we believe it allows us to offer you even better services. Cookies for ad targeting will only be processed on the basis of your consent.

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

We use cookies for the following purposes:

• operation of the website,
• measuring website traffic and creating statistics on traffic and visitor behaviour on the website,
• ad targeting, so that we do not bother you with content you are not interested in.

Consent via browser settings

The user determines in the settings of their computer, or rather their browser, whether the browser should allow the website to store cookies on the end device. This setting can be considered consent to the processing of personal data. The browser is a tool for mediating consent. However, consent cannot remedy other deficiencies or unlawfulness of personal data processing.

The consent meets the defining characteristics of consent under Article 4(11) of the GDPR: it is freely given, specific, informed and unambiguous. The consent is interpreted in relation to the purpose, means and method of personal data processing, not to a product or web application.

How to block cookies?

You can restrict or block the use of cookies in the settings of your web browser. Information on the settings of specific browsers can be found at the following addresses:

• Internet Explorer: windows.microsoft.com
• Google Chrome: support.google.com
• Mozilla Firefox: support.mozilla.org
• Opera: help.opera.com
• Safari: support.apple.com

Cookies are further processed, according to their purpose, by the following processors:

Google Analytics services, operated by Google Inc., with its registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The collected cookies are subsequently processed by Google Inc. in accordance with its Privacy Policy.

Facebook Pixel services, operated by Facebook Inc., with its registered office at 1601 Willow Road, Menlo Park, CA 94025, USA. The collected cookies are subsequently processed by Facebook Inc. in accordance with its Privacy Policy.

 

Security and protection of personal data

We protect personal data to the maximum extent possible using modern technologies that correspond to the current state of technical development. We protect it as if it were our own. We have adopted and maintain all possible (currently known) technical and organisational measures to prevent misuse, damage or destruction of your personal data.

 

Transfer of personal data to third parties

Our collaborators have access to your personal data. To ensure specific processing operations that we cannot carry out ourselves, we use the services and applications of processors who can protect the data even better than we can and who specialise in such processing.

These are the providers of the following platforms:

• Web hosting
• Facebook
• Google
• accounting firm

In the future, we may decide to use other applications or processors to make processing easier and better. However, we promise that in such a case we will require processors to meet at least the same standards of security and quality of processing as we do.

 

Transfer of data outside the European Union

We process data exclusively in the European Union or in countries that ensure an adequate level of protection on the basis of a decision of the European Commission.

 

Your rights in connection with the protection of personal data

You have a number of rights in connection with the protection of personal data. If you wish to exercise any of these rights, please contact us by e-mail: [email protected]

You have the right to information, which is already fulfilled by this information page on the principles of personal data processing. Thanks to the right of access, you can ask us at any time and we will show you, within 30 days, what personal data of yours we process and why. If something changes on your side or you find your personal data outdated or incomplete, you have the right to have your personal data supplemented and corrected.

You can exercise the right to restriction of processing if you believe that we are processing inaccurate data about you, if you believe that we are processing it unlawfully but you do not want all the data deleted, or if you have objected to the processing. You can restrict the scope of personal data or the purposes of processing. (E.g. by unsubscribing from the newsletter, you restrict the purpose of processing for sending commercial communications.)

Right to object
If you believe that we are processing your personal data unlawfully.

Right to data portability
If you wish to take your personal data and transfer it to someone else, we will proceed in the same way as when exercising the right of access – the only difference being that we will provide/send you the information in a machine-readable format. We need at least 30 days for this.

Right to erasure (to be forgotten)
Another of your rights is the right to erasure (to be forgotten). We do not want to forget you, but if you wish, you have the right to it. In that case, we will delete all your personal data from our records/system as well as from the systems of all sub-processors and backups. We need 30 days to ensure the right to erasure.

In some cases, we are bound by a legal obligation and, for example, must keep records of issued tax documents for the period prescribed by law. In such a case, we will delete all personal data that is not bound by another law. We will inform you by e-mail once the erasure has been completed.

Complaint to the Office for Personal Data Protection
If you feel that we are not handling your data in accordance with the law, you have the right to lodge a complaint with the Office for Personal Data Protection at any time. We would be very glad if you first informed us of your concern so that we can do something about it and remedy any shortcomings.

Unsubscribing from newsletters and commercial communications
If you are our customer, we send you e-mails with inspiration, articles or products and services on the basis of our legitimate interest. If you are not yet a customer, we send them to you only on the basis of your consent. In both cases, you can unsubscribe from our e-mails by clicking the unsubscribe link in every e-mail we send.

 

Confidentiality

We assure you that our collaborators who will process your personal data are obliged to maintain confidentiality about the personal data and about the security measures whose disclosure would jeopardise the security of your personal data. This confidentiality continues even after the end of their contractual relationship with us. Your personal data will not be disclosed to any other third party without your consent.

 

These personal data processing principles are effective from 1 January 2023.